Privacy Policy
This policy explains how Eteru Investment and Ventures L.L.C. (“Eteru”) collects, uses, shares and protects the personal data of visitors to its website.
1. Data we collect
We may collect the following data:
- Data you provide: such as your name, organisation or company, email, phone number and the content of messages you send through our contact forms.
- Technical data: such as browser and device type, IP address, pages visited, and operational and security logs, depending on the website’s settings and the services it uses.
- Usage data: additional data may be collected through cookies or analytics tools, where these are used on the website, in line with the applicable settings and legal requirements.
2. How we use your data
- To respond to your enquiries and requests and route them to the relevant team or affiliated brand.
- To operate the website and improve its performance, content and user experience.
- To protect the website and detect and address unauthorised activity.
- To meet applicable legal and regulatory obligations.
3. Sharing data
We do not sell your personal data.
We may share the minimum necessary data with the affiliated brand concerned in order to handle your request, with service providers who help us operate the website and deliver its services, or with competent authorities where the law requires. We make sure data is shared only for the specified purposes and in line with applicable legal requirements.
4. Retention and protection
We keep personal data for as long as needed to fulfil the purposes it was collected for, or for as long as legal and regulatory obligations require.
We take appropriate technical and organisational measures to protect data against unauthorised access, loss, alteration or unlawful disclosure.
5. Your rights and privacy requests
Under applicable law, you may have the right to request access to, correction of or deletion of your personal data, or to exercise other rights available to you by law.
You can submit a request about your data by email at [email protected] or through the Contact page. We may need to verify your identity before processing the request, and certain legal exceptions may apply to deletion or other requests.
6. Affiliated brand websites
The Eteru group includes several brands and ventures, among them NEURTEQ, Vibi ERP and Grozzy, each of which may have its own website, service or app and its own privacy policy. When using those brands’ websites or services, please review the privacy policy of the service concerned.
7. Changes to this policy
We may update this policy from time to time to reflect changes in our practices, services or legal requirements, and will publish the updated version on this page with the date of the latest revision.